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FREQUENTLY ASKED QUESTIONS

Your Questions Answered

 

WHAT CONDITIONS DO YOU TREAT?

At Active Care Oakville our team is well versed in providing the necessary treatment and care you and your injury require. Our clinicians treat sports injuries, soft tissue injuries, motor vehicle accident injuries, acute and chronic injuries. A few of our specialties include vestibular rehabilitation, dry needling, cupping, shockwave therapy, ultrasound, inferential current therapy, post surgery rehabilitation and post fracture therapy.

WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?

Billings from Active Care Oakville are accepted by all extended health care providers. We do offer direct billing as well to major health insurance providers, given your policy allows it. Please check your policy ahead of time to see if you require a doctor's referral.

WHAT SHOULD I EXPECT ON MY FIRST VISIT?

During your first visit a comprehensive assessment, including treatment, following a thorough medical history and physical exam will take place  We will summarize our findings and explain how to best treat your problem.  With your input, we will develop a treatment plan that will outline the clinically recommended frequency of care, duration of care and how we can work with you to achieve your goals.

WHAT SHOULD I WEAR?

Please wear loose fitting, comfortable clothing that will allow us to examine your areas of concern (e.g., tank top for shoulder problem, shorts for knee problem).

WHAT SHOULD I BRING?

Please bring any medical test results that are relevant to your current area of concern (x-ray, ultrasound, MRI) as well as any doctor’s referrals. And ensure all online forms are completed prior to your appointment.